Privacy policy
1. Who we are
virtualPMO Ltd is the controller of your personal information. We are registered in England and Wales, company number 12520923; ICO registration ZC287854. Our address is 145 Old Fort Road, Shoreham-by-Sea, West Sussex, BN43 5HL, and you can reach us at hello@virtualpmo.co.uk. We do not have a Data Protection Officer; any director can deal with a privacy question. Client work is covered by our client contracts.
2. What we collect
| Category | What it includes |
|---|---|
| Enquiries | Name, email, organisation, role, phone and message |
| Requests | Template and Starter Kit requests |
| Messages | LinkedIn messages |
| Records | Client and associate records |
| Public sources | Business contact details from public sources |
| Technical | Website server logs |
We do not collect special category data.
3. How we use it and why we are allowed to
| Purpose | Lawful basis |
|---|---|
| Replying to you and sending templates | Legitimate interests |
| Proposals and delivery of services | Contract |
| Business-to-business outreach and occasional updates | Legitimate interests, with an opt-out every time (consent where the law requires) |
| Site security | Legitimate interests |
| Accounts and complaints records | Legal obligation |
We do not make automated decisions about you.
4. Who we share it with
We never sell your information. We share it only with service providers under contract (our website host, Vercel; our email provider, Resend; our file storage provider, Microsoft UK; our accountant), our associates for agreed work, advisers, and regulators or courts where the law requires, and a buyer of the business. LinkedIn is a separate controller of any information you give it.
5. Transfers outside the UK
We transfer personal information outside the UK only under UK adequacy regulations or approved contract terms (the UK IDTA or Addendum).
6. How long we keep it
| Information | Period |
|---|---|
| Enquiries and template requests | 2 years from last contact |
| Prospective client contacts | 2 years, or sooner on request |
| Client and associate records | 6 years after the work ends |
| Opt-out requests | As long as needed |
| Server logs | Host's setting, currently up to 30 days |
7. Cookies
We use strictly necessary cookies only unless you accept others. If you choose to accept, we set Google Analytics cookies to understand how the site is used, and load the LinkedIn Insight Tag to measure the reach of our LinkedIn activity. Neither is loaded before you consent, and you can decline.
8. Your rights and how to complain
You have the right to access, correct, delete, restrict or object to our use of your information (including an absolute right to stop direct marketing), to data portability, and to withdraw consent. It is free to exercise these rights and we will reply within one month. To complain, email hello@virtualpmo.co.uk with “Privacy complaint” in the subject line; we will acknowledge it within 30 days. You can also complain to the ICO at ico.org.uk/make-a-complaint or on 0303 123 1113.
9. Security, children, other websites and changes
Our systems are access-controlled with multi-factor sign-in. Our services are for organisations, not under-18s. We are not responsible for other websites we link to. We review this policy at least yearly.
Last updated: 6 November 2026